Privacy Policy

New Era Solutions, Inc., doing business as New Era Realty Solutions ("we," "us," or "our"), is committed to safeguarding the privacy of our clients and website visitors. This Privacy Policy sets forth our policy on the collection, use, and disclosure of Personal Information obtained when users visit newerarealtysolutions.com, nersagent.com, or any of our other domains ("Site"). By accessing our Site, you consent to the data practices described in this policy.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this Site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Additionally, we ensure that no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors for support services, such as customer service. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Use of Cookies and Analytics Tools

Our Site uses "cookies" and third-party analytics tools like Google Analytics and Facebook Pixel to gather information about your interactions with our Site and to improve your user experience.

* Google Analytics:For more information on Google Analytics, visit https://policies.google.com/technologies/partner-sites.

* Facebook Pixel:Information on Facebook's data use can be found at https://www.facebook.com/privacy/policy.

Opt-out instructions are available at https://www.facebook.com/privacy/guide/collection.

Data Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Your Personal Information is stored in HighLevel CRM, which is committed to protecting the privacy of our customers. For more details on HighLevel CRM's privacy practices, visit
https://www.gohighlevel.com/privacy-and-security.

Your Personal Information, including mobile numbers, is stored securely, and we take stringent measures to protect it from unauthorized access. Our service providers, including HighLevel CRM, are committed to maintaining the confidentiality of the information they process, ensuring it is used only for authorized purposes and not shared with third parties for marketing.

Compliance with Regulatory Requirements

New Era Solutions, Inc. is committed to full compliance with all regulatory requirements that apply to our operations, including A2P 10DLC regulations for text messaging. We regularly review our data protection, privacy, and messaging practices to ensure alignment with these regulations and undertake necessary adjustments to maintain compliance. Our privacy policy is reviewed periodically to reflect any changes in our practices or in regulatory requirements.

Children’s Privacy

Our Site does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us.

European Union and International Users

We comply with international data protection laws when transferring personal data from the European Union and other regions. We take appropriate measures to ensure that your personal information receives an adequate level of data protection when it is transferred internationally.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

* See what data we have about you, if any.

* Change/correct any data we have about you.

* Have us delete any data we have about you.

* Express any concern you have about our use of your data.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

* Email: [email protected]

* Phone: 305-779-8484

Last revised on 2/28/2024